This Refund & Cancellation Policy is a best-practice, comprehensive, and legally robust document written specifically for a donation-only charitable foundation. It reflects realistic donor behavior, payment-gateway expectations, applicable Indian laws, and international nonprofit standards. It clearly states that donations are generally non-refundable and sets transparent expectations for donors.

 

Charvi Empowerment Society is a non-profit charitable organization that accepts donations to support social, early child development, educational, agriculture, environmental, women empowerment, and community development initiatives.As the Society does not sell any goods, products, subscriptions, or services, this policy explains how refunds and cancellations are handled for donations made throughhttps://www.charviesociety.org

 

By making a donation on our website, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

 

1. Nature and Purpose of Donations

 

All donations made to Charvi Empowerment Society are voluntary contributions made without any expectation of goods, services, or personal benefit. Donations are intended solely to support charitable, social, and community-focused activities of the Foundation.Once a donation is successfully processed, the funds are generally allocated toward ongoing or planned charitable projects and operational requirements.

 

2. No Cancellation of Donations

 

Donations cannot be cancelled after payment has been successfully completed.This is because donations are promptly directed to charitable initiatives, administrative and operational processes begin immediately upon receipt, and the Foundation does not operate under a sales, subscription, or service-delivery model.Donors are therefore advised to review all donation details carefully before confirming payment.

 

3. Refund Policy Overview

 

As a general and standard rule, all donations made to the Society are non-refundable.This policy is consistent with common practices followed by charitable and non-profit organizations globally. However, in keeping with transparency and fairness, the Foundation may consider refunds in rare and exceptional situations.

 

4. Exceptional Circumstances Where Refunds May Be Considered

 

Refund requests may be reviewed only under the following conditions:

 

A duplicate donation has been processedA technical or system error resulted in unintended multiple chargesA payment gateway malfunction caused an incorrect transactionAn accidental donation is reported immediately after the transactionRefunds will not be granted for reasons such as change of mind, personal financial circumstances, or dissatisfaction unrelated to a technical or processing error.

 

5. Refund Request Timeline and Requirements

 

Any refund request must be submitted within 7 calendar days from the date of the transaction.To request a refund, the donor must provide:Full nameRegistered email address or phone numberDonation amount and transaction dateTransaction or reference IDClear explanation for the refund requestRequests that are incomplete or submitted beyond this timeframe may not be considered.6. Evaluation and Approval ProcessAll refund requests are reviewed internally on a case-by-case basis. The Foundation reserves the exclusive right to approve or reject any refund request, request additional information if required, and determine eligibility based on a reasonable assessment.The decision of the Foundation shall be final and binding.

 

7. Refund Method and Processing Time

 

If a refund is approved, it will be processed using the same payment method through which the donation was made. Refund timelines depend on the payment gateway, banking systems, and third-party service providers involved.

 

The Society is not responsible for delays caused by banks or payment service providers. Processing may take several business days or longer depending on third-party systems.

 

8. Tax Benefits and Compliance

 

If any tax exemption certificate, including benefits under Section 80G of the Income Tax Act (where applicable), has been issued for a donation, such certificate becomes invalid once a refund is processed. Donors must not claim tax benefits for refunded donations.

 

The Society is not responsible for any incorrect tax claims made by donors after a refund.

 

9. Fraud Prevention and Misuse Protection

 

To safeguard charitable funds, the Foundation reserves the right to decline refund requests that appear fraudulent, repetitive, or abusive. The Foundation may deny refunds if misuse of donation systems is suspected and may report suspicious activity to appropriate authorities where required by law.

 

10. Transparency and Ethical Use of Donations

 

Charvi Empowerment Society is committed to ethical utilization of donations, responsible financial management